Assistant Center Director

The Mathnasium Assistant Center Director is a part-time role of approximately 20 hours per week and is responsible for directly assisting the Center Director with sales and administrative tasks required to run a center efficiently, in addition to, providing educational support and leadership to the instructional floor. Assistant Center Directors take ownership for the centers effectiveness and are empowered to take appropriate action when necessary. They assist with sales tasks such as making care-calls, following-up with warm leads to schedule center visits, and having an enrollment conversation with a walk-in customer when the Center Director is currently occupied. Assistant Center Directors assist with administrative tasks such as creating binders, reordering workout plans, and logging student progress. Assistant Center Directors may, if qualified, join the instructional floor and assist in the team-teaching environment providing instruction to students when there are no additional administrative or sales tasks to be completed. In addition to providing administrative, sales, and instructional support, the Assistant Center Director is involved with training, coaching, and developing the instructional staff to achieve top performance in their roles. The Mathnasium Assistant Center Director supports the Center Director in operating the day-to-day functions of a center and are the second highest level of leadership in the center assuming responsibility for the center needs when the Center Director is occupied.

Requirements & Preferences:

• Semi-retired (preferred)
• College degree
• Bilingual a plus
• Retired teacher a plus
• Math instructional experience a plus
• Excellent people skills
• Excellent organizational skills

Assistant Center Director Role & Characteristics:

• Assistant Center Administrator Functions:
  • Support the Center Director in managing all aspects of center operations ensuring it is running efficiently
  • Assume responsibility of ensuring all administrative duties such as creating binders for students, entering student progress into the center management system, and coordinating with the center director to modify student learning plans/workout plans are properly completed.
  • Position students and team members for success by providing them with the educational material they need.
  • Administer educational assessments to diagnose learning gaps in order to create learning plans for students.
  • Take accountability/ownership of decisions, actions, choices, and outcomes.

• Assistant Sales and Customer Service Functions:
  • Successfully enroll leads in-person or over the phone to the Mathnasium program by staying customer focused, utilizing Mathnasium sales tools, overcoming obstacles to selling the program, alleviating most issues customer experience, and building a personal relationship ensuring exceptional customer service and satisfaction.
  • Positively interact and engage with parents, building rapport, establishing trust, answering any inquires, and taking the time to get the know the person.
  • Sell the Mathnasium program and have enrollment conversations with parents.
  • Ensuring parents and students have a positive customer experience.