Social Services Assistant

The Social Service Assistant is responsible for provision of casework services for residents from intake through discharge at their assigned housing program. To assist Case Manager with delivering successful community services for resident. This position manages information of a sensitive and confidential nature.

MINIMUM QUALIFICATIONS

High School diploma and two years of related experience. Intermediate level of Microsoft Word and Excel required.

Availability to work a changeable schedule including nights, overnights, weekends, and holidays.

PRINCIPAL RESPONSIBILITIES

• Assess residents on caseload, in accordance with Program guidelines.
• Completion of intake packet for residents entering the program.
• Using completed assessments, develop a Success Plan for each resident on assigned caseload.
• Ensure timely Intake screenings and revisions of Success Plans.
• Assist in the development of community resources.
• Document clear and concise notes that describe services in progress notes.
• Submit timely reports according to designated schedules.
• Provide guidance to residents on personal, family, financial, employment, educational, behavioral, crisis and substance abuse matters.
• Participate in weekly case management meetings and monthly program meetings.
• Conduct wellness checks.
• Ensure the safety of staff and residents in the program.
• Provide supervision and surveillance of the residents and visitors as needed.
• Ensure that found contraband is properly disposed.
• Conduct urine monitoring (if applicable).
• Monitor entry and egress of all residents.
• Handle emergencies in accordance with established policies and procedures.
• Ensure city, county and federal compliance is maintained in all relevant duties.
• Perform other functions as directed.